We, Astra Centre for Women & Fertility and its related corporations (as defined in Section 4(1) of the Companies Act (Chapter 50)) (collectively referred to as “us” or “our” or “we”), recognize the importance of the collection, storage, use and disclosure of Personal Data (defined in Paragraph 1) of persons interacting with us (such persons hereon referred to as “you” or “yours”, which include any minor on whose behalf you are acting for the purpose of this Privacy Notice (“this Notice”)).
Personal Data is defined in the Personal Data Protection Act 2012 to mean any data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have or are likely to have access, and this may include name, age, gender, date of birth, telephone number, address, e-mail address and credit card details.
When you provide your Personal Data to us, you have consented by your action to the collection, storage, use and disclosure of your Personal Data by us in accordance with this Notice. If you provide Personal Data relating to a third party (e.g. information of your child, dependent, spouse, parent, ward or employees) to us, by submitting such information to us, you represent that the consent of that third party has been obtained for the collection, storage, use and disclosure of the Personal Data by us in accordance with this Notice and you hereby indemnify us against any liability arising from such representation being false. Where collection of children’s Personal Data is made through persons claiming to be parents or guardians, we may (but are not obliged to) require proof to verify such claims.
Personal Data may be collected by us via any form of interaction with you, including:
All Personal Data is provided voluntarily. You may refuse to do so or withdraw your consent in respect of our collection, storage, use or disclosure of your Personal Data at any time. However, if you limit, or do not provide, the requested Personal Data, it may result in us being unable to:
Your Personal Data may be used by us independently, or together with our industry partners, for the following purposes:
In order to conduct our business operations more smoothly, we may also be disclosing your Personal Data to our service providers, agents and/or other third parties whether sited in Singapore or outside of Singapore, in connection with one or more of the above-stated purposes. Where we disclose your Personal Data to third parties in connection with one or more of the above-stated purposes, we will use best efforts to require such third parties to protect your Personal Data.
Reasonable security arrangements including the use of various hardware and software technologies have been put in place by us to ensure that your Personal Data are protected against unauthorized access, use, disclosure, copying, modification and disposal.
We will not be responsible for relying on inaccurate or incomplete Personal Data provided by you or arising from your failure to update your Personal Data.
If you, at any time, have any enquiries, requests and feedback relating to your Personal Data or this Notice, please email [email protected]. This includes any request:
(a) for a copy of your Personal Data in our possession or control (in which case we may charge an administrative fee);
(b) to withdraw your consent for the collection, storage, use and disclosure of your Personal Data by us; or
(c) to correct your Personal Data in our possession or control.
In respect of your right to access or correct your Personal Data, we have the right to take steps to verify your identity before fulfilling your request.
Please be aware that it may take up to 30 days from the date which your request was sent for any change to be reflected in our systems. Therefore, you may still receive marketing or promotional materials/communication during this period of time. Do also note that upon your withdrawal of consent, we may not be in a position to continue to provide our products or services to you.
We have in place measures such that your Personal Data in our possession or under our control are destroyed and/or anonymised as soon as it is reasonable to assume that the purpose for which your Personal Data was collected is no longer being served by the retention thereof, and/or that retention thereof is no longer necessary for any other legal or business purposes.
We may update this Notice from time to time. This Notice supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights to which we may have at law to collect, store, use and/or disclose your Personal Data.
This Notice is construed and governed under the laws of Singapore.